Accessibility Policy

Statement of commitment

FourSight Technologies Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and we are committed to meeting the needs of people with disabilities in a timely manner, by preventing and removing barriers to accessibility and by meeting our requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation.

Customer service

• Assistive devices: people may use their own assistive devices to access our services.
• Service animals and support persons: people with disabilities may bring a service animal or support person when visiting our premises or meeting with us.
• Communication: we communicate in ways that take a person’s disability into account, including by email, phone, video or in writing, as preferred.
• Service disruptions: if a planned disruption affects how clients with disabilities access our services, we give notice and describe alternatives.

Information and communications

On request, we provide information, including our policies and documents, in accessible formats or with communication supports, in a timely manner and at no extra cost. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA on our website, and we design client websites with accessibility in mind.

Employment

We notify job applicants that accommodations are available during recruitment, and we provide accommodation for employees with disabilities, including individual accommodation plans and workplace emergency response information where needed.

Training

Everyone who provides services on our behalf receives training on accessible customer service and on the Ontario Human Rights Code as it relates to people with disabilities.

Feedback

We welcome feedback on how we provide accessible services. Contact us at [email protected]. We will respond within five business days, in the format you request.

Related policies

See all of our policies on the Public sector page, including our Privacy Policy.